Returning an item couldn’t be easier.

If the shoes don’t fit send them within 14 days.

Simply, just wrap up the shoes nicely and hand them to the postman. 

Use our prepaid return label

We offer a super easy and hassle-free return, simply email and swiftly get a return label ready to print.

Drop the parcel at your local kiosks or grocery store. To find your local drop off point click here.

This service is free to use for all exchanges only.

If in need of a refund, we charge a small fee of £9.99 for returns from UK and £14.99 from the Rest Of World. This fee will be deducted from the amount refunded back to your card.